Our Service warranties

Pest control treatments

We provide warranties on all our pest control treatments. This takes the form of a service free period, which means that if the specified pest returns during the warranty period, we will return and re-treat free of charge.

12 month warranty on cockroaches, spiders, silverfish and internal ants

Termite treatments

Our warranties on termite treatment will vary depending on the treatment carried out and the products used. The warranty will be specified in the treatment documents. If we install an Exterra termite baiting system, you can also quality for their $100,000 timber damage warranty.

In addition, timber protection insurance is available with many of our termite treatments. Learn more...

Exterra termite timber replacement warranty

Termite and pre-purchase inspections

As you can imagine, proper termite inspections come with reports that have a lot of legal wording. It is important that the homeowner knows the limitations of a termite inspection – that they do not provide a 100% guarantee that your home is free of termites. When you have an inspection, it is important that the pest manager explains the results of the inspection and the details in the report. Be aware that the free "termite checks" offered by some companies are not the same as a proper termite inspection. These "termite checks" are often carried out by the less reputable companies and provide you with no legal comeback if termites are actually present in your home. Learn more about termite inspections and pre-purchase inspections.